Hi everyone i hope you are all well. This current situation with Covid-19 has brought uncertain times ahead of us all. We have made the hard decision to close both our shops as we know it is the right thing to do in order to protect out employees and our customers. Its a very emotional time for us all however we know this is for the greater good.
I wanted to write this as i want to clarify our own particular situation. We will still be available on the phone throughout this time so please feel free to ring us any time if you have any queries, would like to place an order or need some advice on a project. We are still taking orders via telephone (0469551953), email (firstname.lastname@example.org) and social media. Our couriers are still in operation and feel like this would be the best way to place an order at this time as it would completely reduce any contact. For example if you rang our shop and ordered a water feature and you pay us over the phone, our courier then drops the water feature at your address, then the final result is you still get your order but you haven’t came in to contact with one person. 🙂 This is practising social distancing at its best.
We also can offer a call and collect system. If you require a product you can give us a ring, pay over the phone and we can arrange a time to collect your order when it is ready. Again you will not come in to contact with anyone as we will leave your order in a specific collection point that we will explain to you via phone when you place your order.
Finally i hope you all stay safe and stay at home as much as you possibly can and together we can get through this. Its going to be a hard time for businesses so if you can shop local with the small guys you have no idea how much this will help going forward when we come out the other side of this. We are only a phone call away if you need us!! #staysafe #stayhome #wecangetthroughthis #staypositive
From all at Garden Ponds 🙂